Frequently Asked Questions

You’ll find most questions answered within the website, but here’s a few of the more popular questions we get asked. But if there’s anything we haven’t covered please feel free to send us an email, post a message or call our friendly staff.

How do I check booking availability?

Go to the Online Calendar and follow the simple instructions on screen.
Or contact us if you don’t have internet access.

> Online Calendar

How do I complete the booking enquiry form?

Download the booking enquiry form, follow the instructions, complete and return to us by email, mail or fax or complete and submit online.

> Booking Enquiries

How do I become a member of Urban Camp?

Just complete and return the membership application form to us.

> Becoming a Member

What is Urban Camp's Special Needs Program?

The Camp caters for a variety of special needs and access.

> Accommodation - Special needs
> Catering - Special needs

Where do I park?

Visitors to The Camp must park in designated parking places at the front of the camp (if available) or in spaces at the nearby Netball and Hockey Centre. There is a bus pull-in adjacent to the camp for unloading. At no time are visitors' cars to park in the bus pull-in area.

> Facilities

Do I book my own itinerary?

The Program staff can make all your bookings for your program. Groups can select a list of activities based on curriculum and budget. After forwarding the list to programming staff, your program will be booked and an itinerary will be forwarded to you.

> Planning your Visit
> Venues Listing

How do I find out more about The Camp?

If you can’t find what you want on the website contact one of our friendly staff by email, telephone or fax.

> Contact Us